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How you sign up for texts

Elephant Walk Customer Care texts only go to customers who say yes on a phone order, or who text us first.

Elephant Walk Customer Care. Last updated November 4, 2026.

On a phone order

You call Elephant Walk at (513) 526-1555 and place a pickup order with our automated ordering assistant. After your order is placed, the assistant asks:

“Elephant Walk can text you about this order: two texts, when the kitchen has it and when it's ready. Message and data rates may apply. Reply HELP for help, or STOP to opt out at any time. Our text terms and privacy policy are at legal.calmcomai.com/elephant-walk. Would you like these texts, yes or no?”

You: “Yes.”

Assistant: “Great, you're signed up. Your first text from us will confirm it.”

  • You say yes: we text you about that order.
  • You say no, or don't answer: we don't text you. Your order goes ahead either way.

Saying yes is never required to place an order.

When you text us first

If you text (513) 952-8554 to place an order or ask a question, we reply to your messages by text.

Your first text from us

Texts come from (513) 952-8554

Elephant Walk: the kitchen has your order 042 and is getting it ready. We'll text you when it's ready for pickup. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Example. Your order number will be different.

Stopping and help

Reply STOP to any text to stop, or HELP for help. Full details are in our text message terms and privacy policy.

Questions?

(513) 526-1555

Elephant Walk, 170 West McMillan Street, Cincinnati, OH